Research with purpose

Hospitality + grocery retail consumer insights, trends and content creation

From the Blog!

We're always out and about in the industry and we blog about it with words, pictures and video. Hospitality insights and grocery retail consumer trends. Check out our regular despatches from the front lines and sign up so you don't miss a thing.

Coffee trends in convenience

Coffee trends in convenience

July 11, 2019

Wake up and smell the coffee. Why coffee trends in convenience are growing but still fall behind the growth of other independent outlets. The opportunity exists but is the channel grabbing it with both hands? Blake Gladman, Strategy & Insight Director It will come as no surprise to anyone that coffee is big business. I … Read More

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Health and wellness

Health and wellness

July 5, 2019

The only way you won’t have heard the phrase “health and wellness” is if you’ve been living under a rock for the last year or so. But what does the trend for all things “good” mean to the hospitality industry? Our recent research into Generation Z told us that 49% of those aged 18-24 would rather go to the gym … Read More

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Delivering research with purpose to help businesses understand their customers better

We are thought leaders in consumer trends whilst supporting the growth and development of the hospitality and grocery retail sectors. Providing grocery retail and hospitality insights, research and media content alongside the latest industry trends. Here's a summary of what we offer;

Bespoke Solutions

Tailored research packages designed to meet your precise requirements and deliver insight that sticks. ………………………………….

Media Content

A unique media production service offering brand films, photography, internal communications, social media content and more.


With over 40 years of combined experience and a great network of senior contacts, our consultancy is second to none.

Thought Leadership

We have an opinion and we’re not afraid to use it! Editorial for trade press, blogs and conference speaking – creating content that has a unique voice.

Latest insights

At KAM we are leading the conversation with our own exciting research reports. Here are some of our latest hospitality insights, all of which are available to buy.

Generation Z insights
Hospitality insights - from plan to plate
Hospitality insights - ontrade outlook
Our Work

Our work is uniquely tailored to each client's needs. Grocery retail and hospitality insights, trends and content. Explore our case studies to find out how we've responded to challenges.

Charles Wells

Charles Wells

David’s Kitchen

David’s Kitchen

Accolade Wines

Accolade Wines

Brand Learning

Brand Learning

KAM have provided us with invaluable insight, not only on how we as a business are performing against our own internal KPI’s, but how our BDM’s are performing against industry standards. The research also enabled us to get a clearer picture of how engaged our licensees are, allowing us to tailor support and initiatives. We look forward to working with the team at KAM again.

- Fred Turner, FULLERS

Who are KAM?

Here are our faces.
Do you want to read words about us?

Katy Anne Moses
Managing Director

Blake Gladman
Insight and Strategy Director

Adrian Hedgecock
Head of Content Creation